Terms & Conditions

Terms & Conditions


1 Formation of contract

1.1 All bookings will be subject to these terms and conditions.  Your statutory rights are not affected by anything contained in these terms and conditions.

1.2 When you book the apartment, we will send you a booking confirmation form.

1.3 We reserve the right to refuse a booking prior to issuing a booking confirmation form.

1.4 These terms and conditions may be varied from time to time. If you regularly book holidays with us, please ensure that you read these terms carefully.

2 Description of the property

2.1 We aim to ensure that the information provided on our web site is accurate; however, there may be small differences between the actual property and its description.

3 Price

3.1 We reserve the right to vary the prices shown in the price list both up or down at any time.  However, the price on the booking confirmation form will not be altered unless the booking is amended.

4 Payments

4.1 For a booking more than two calendar months prior to the start of the rental period you shall pay a deposit of one half of the total price when booking.  You must then pay the remaining payment at least two calendar months prior to the start of the rental period.

4.2 For a booking less than two calendar months prior to the start of the rental period you must pay the full price when booking.

4.3 In the event of late payment, we reserve the right to cancel the booking, in which case the provisions of Condition 8 will apply.

5 Your obligations

5.1 You must take good care of the property and its contents and leave them in the same condition as they were in on your arrival.  You will be liable for the cost of any damages, breakages, losses and any extra cleaning or repair costs that are incurred due to your non-compliance with these conditions.

5.2 Only the number of people the property is able to sleep as shown on the web site plus any agreed z-beds and cots are allowed to stay in the property at any one time.

5.3 You must show due consideration for other parties to include but not be limited to refraining from abuses of the property and any abusive, offensive or rude behaviour to the owner, or any third party such as a neighbour or cleaner.

6 Pets

6.1 Pets are not allowed at the property.

7 Arrival and departure times

7.1 You will be able to have access to your apartment at 3.00 pm on the first day of your rental period and you must vacate the property by 10.00 am on the last day of your rental period. We reserve the right to make a charge of £100 per hour or part for departures after this time.

8 Cancellation

8.1 If you have to cancel your booking you must let us know in writing as soon as possible.  On receipt of such notice we will use reasonable endeavours to re-let the property.  If we are successful we will refund you your payments to date (or part if we are only able to re-let the apartment for part of your rental period or have to give a discount to sell it) less any booking fees and £100.00 per booking to cover our administration and re-marketing costs. If we are not able to re-let the apartment, you will be liable to pay 100% of the total price.

9 Insurance

9.1 We recommend that you take out insurance to protect you against any losses.  Please remember bad weather, sickness and any number of other circumstances could necessitate your failing to take your holiday and we cannot refund any monies other than as specified in clause 8 above.

10 Complaints

10.1 If you have any cause for complaint you shall bring this to the attention of a member of staff  to allow them an opportunity to achieve a satisfactory solution.  In any event you should formally register your complaint at the time.  On your return from holiday you should write to us within 14 days of your return detailing your complaint.  We cannot consider any complaints where you have not complied with the above conditions.

11 Rights of entry

11.1 We reserve the right to enter into the apartment at reasonable times to inspect the apartment and/or carry out any necessary repairs or maintenance.

12 Lost Property

12.1 We reserve the right to dispose of any property left in the apartment within 1 week of your departure. In the event that you require us to return any items, a minimum of £10.00 plus actual postage costs will be charged to cover postage, packaging and our own time costs in returning the goods. The amount charged will depend upon the weight and type of delivery required and will be subject to postal rates applicable at the time.

13 Liability

13.1 Our liability to you shall be limited to the price paid by you for booking the property.

13.2 Nothing in this clause 13 exclude our liability for death or personal injury caused by our negligence.

13.3 Your personal belonging and vehicles together with their contents are left at the property or any parking facility provided by us entirely at your own risk.

14 General

14.1 The contract between you and us is subject to English law.

14.2 If a court says that part of this Agreement is not enforceable in law the rest of the Agreement shall still be enforceable.

14.3 Unless otherwise agreed by us, you cannot transfer your rights under these terms to someone else.